Finance & Operations Manager

About Us

If you, like us, are tired of being sent a barrage of boring, staid, intrusive emails, cold calls and marketing offers, keep reading.

We’re introducing a new kind of business to consumer communication. One that is authentic and respectful to both the customer and the employees. A platform that is personal and effective: we’re building such a platform, and we’d love you to join us.

Goodkind is a venture backed startup made up of an ambitious and distributed team living in Toronto, Vancouver and Bogota. Our platform enables businesses and organizations around the world to grow sales and improve engagement through the use of personal video stories. To date, our customers have sent over 350,000 video stories on Goodkind, and it’s only just the beginning.

About the role

We're looking for a creative finance and operations manager to build out our FinOps function as the first Finance hire. You have been in finance & ops for a few years, and are looking for a new challenge at an early stage VC backed startup. You are excited at the prospect of an ever-evolving role and set of responsibilities. You like to go deep into the weeds but can also come up to the 30,000 foot level to think and plan strategically and long term. This is a key, multifaceted role with a lot of room for upward mobility, working directly with our founders.  

About you

  • You have 3 years working in a finance or operations role at a startup or small business
  • You are a team player and and are excited about working in a rapidly changing environment (and are cool under pressure) 
  • You have a strong foundation in financial modelling and have led FP&A exercises
  • You are deeply analytical, enjoy playing with data and are familiar with SaaS KPIs
  • You have experience managing cash flow
  • You have experience overseeing accounting/bookkeeping and payroll
  • You have experience building presentations presenting data
  • Experience finding and completing grant applications


  • Build and maintain internal and external financial reporting
  • KPI tracking and management
  • Expertly manage cash flow and burn
  • Support board meeting management and investor relations
  • Helping management team with fundraising and strategic decisions
  • Secure grants and alternative financing
  • Support customer success team with product usage data projects
  • Organize customer data, contracts and recurring reporting
  • Create reporting from our CRM (Salesforce) 
  • Working with external service providers to improve and streamline operations

We provide our employees with competitive compensation, opportunities for progression and an empowering work environment. Learning is a big part of who we are. You’ll be given an education budget each year to pursue a skill or topic of your choosing. While many of our team members are fully remote, we’re planning a global retreat for as soon as it’s safe to travel. Together, we’ll determine a location plan that best fits your style.

Goodkind is an equal opportunity employer. Our diversity is central to who we are, and we strive to build and foster an open and transparent environment where team members feel heard, valued and included. You can read more about who we are and what we believe at